Acceptable Use Policy

Last updated: January 1, 2026

Overview

This Acceptable Use Policy ("AUP") describes the rules for using CroissantPay's services. By using our Service, you agree to comply with this policy.

We reserve the right to suspend or terminate accounts that violate this policy. If you become aware of any violations, please report them through our contact form.

Prohibited Activities

Illegal Activities

You may not use our Service for any illegal purposes, including but not limited to:

  • Processing payments for illegal goods or services
  • Money laundering or terrorist financing
  • Operating illegal gambling services
  • Distributing illegal content
  • Violating export control laws or sanctions

Fraudulent Activities

Fraudulent or deceptive practices are strictly prohibited:

  • Creating fake or misleading in-app purchases
  • Misrepresenting products or services to end users
  • Using stolen payment information
  • Receipt fraud or manipulation
  • Subscription scams or dark patterns
  • Impersonating another person or organization

Harmful Content

You may not use our Service for applications that contain or promote:

  • Child sexual abuse material (CSAM)
  • Content that exploits or endangers minors
  • Hate speech or discrimination
  • Violent extremism or terrorism
  • Non-consensual intimate images
  • Content that promotes self-harm or suicide

Security Violations

Actions that compromise the security of our Service or others are prohibited:

  • Attempting to access systems or data without authorization
  • Distributing malware, viruses, or other harmful code
  • Conducting denial-of-service attacks
  • Phishing or social engineering attacks
  • Exploiting vulnerabilities without responsible disclosure
  • Circumventing security measures or access controls

Abuse of Service

Do not abuse or misuse our Service:

  • Creating multiple accounts to circumvent usage limits
  • Reselling or redistributing the Service without authorization
  • Interfering with other users' access to the Service
  • Automated abuse or excessive API requests beyond rate limits
  • Using the Service to send spam or unsolicited communications
  • Scraping or harvesting data without permission

App Store Compliance

When using CroissantPay to process in-app purchases, you must also comply with:

Violations of app store policies may result in suspension of your CroissantPay account in addition to any actions taken by Apple or Google.

Restricted Industries

The following industries require prior approval before using our Service:

  • Adult content or services (age 18+)
  • Gambling, gaming, or contests (where legal)
  • Cryptocurrency or virtual currencies
  • Pharmaceutical or healthcare products
  • Weapons, ammunition, or related accessories
  • Tobacco, alcohol, or cannabis products

To request approval, contact us through our form with details about your use case.

API Usage

When using our API, you must:

  • Respect rate limits and quotas for your plan
  • Keep your API keys confidential and secure
  • Not share API keys between unrelated applications
  • Implement proper error handling and retry logic
  • Not use the API in ways that degrade service for others

Data Protection

When processing end-user data through our Service, you must:

  • Comply with applicable data protection laws (GDPR, CCPA, etc.)
  • Have a valid legal basis for processing user data
  • Provide clear privacy notices to your users
  • Respond to user data access and deletion requests
  • Not process sensitive personal data without consent
  • Implement appropriate security measures

Reporting Violations

If you become aware of any violations of this policy, please report them through our contact form.

Please include as much detail as possible, including relevant account information, URLs, and evidence of the violation.

Enforcement

Violations of this policy may result in:

  • Warning or notice of violation
  • Temporary suspension of access
  • Permanent termination of your account
  • Reporting to law enforcement authorities
  • Legal action to recover damages

We will make reasonable efforts to notify you before taking action, except in cases where immediate action is necessary to prevent harm or comply with legal requirements.

Appeals

If you believe your account was suspended or terminated in error, you may appeal by contacting us through our form. Include your account information and a detailed explanation of why you believe the decision was incorrect. We will review appeals within 10 business days.

Changes to This Policy

We may update this Acceptable Use Policy from time to time. We will notify you of any material changes by email and/or by posting a notice on our Service. Your continued use of the Service after the effective date constitutes acceptance of the modified policy.

Contact Us

If you have questions about this Acceptable Use Policy, please contact us through our form.

Address: 123 Rue de la Paix, 75002 Paris, France